> When Images like These Are Output > Printed Images are not as Clear as You Expected > Yellow does not appear yellow
43XC-04L

Yellow does not appear yellow

The residue of other colors of toner has accumulated on the intermediate transfer belt. Check the solutions below.
Remedy
This phenomenon may occur if the toner does not fully fix to the paper you are using.
IMPORTANT
This function is displayed only if the settings are made available by your local authorized Canon dealer. Even if this function is displayed, do not allow anyone to change the settings except for the system manager. For more information on changing the settings, contact your local authorized Canon dealer.
To improve this situation, adjust the value for <Adjust Secondary Transfer Voltage> to match the specific characteristics of the paper.
Press  → [Preferences] → [Paper Settings] → [Paper Type Management Settings] → select the type of paper you are using that is having this problem → press [Details/Edit] → [Change] for <Adjust Secondary Transfer Voltage> → adjust the voltage value toward the minus end.
 "Paper Type Management" > "Adjusting the Secondary Transfer Voltage" in the User's Guide
To improve this situation, adjust the value for <Adjust ITB Image Clearing> to match the specific characteristics of the paper.
Press  → [Preferences] → [Paper Settings] → [Paper Type Management Settings] → select the type of paper you are using that is having this problem → press [Details/Edit] → [Change] for <Adjust ITB Image Clearing> → adjust the image clear level to increase the precision of automatic cleaning of the intermediate transfer belt.
 "Paper Type Management" > "Adjusting the Image Clear Level of the ITB (Intermediate Transfer Belt)" in the User's Guide