9870-00W

[Windows] Blank pages are still output with the Skip Blank Pages Mode set

The device or driver settings may be incorrect or there may be a problem with the print data.

Check the following to resolve the problem.

NOTE

Screens and operations may differ, depending on the environment of your computer and the following conditions.

The device you are using and its settings, firmware version, and option configuration

The driver you are using and its version

Is the Skip Blank Pages Mode enabled on the device side?

When setting the Skip Blank Pages Mode, also set to skip blank pages on the device side before printing.

For information on operating the device, see the manual for the device.

Are there any space characters or white objects on the pages?

If pages that look blank contain print data such as space characters and white objects, a blank page will be output.

Delete the space characters and white objects.

Is a print function with [Skip Blank Pages Mode] restricted used in the driver?

Even if [Skip Blank Pages Mode] is set to [Auto 1] or [Auto 2], blank pages are output with certain functions to maintain the page layout.

[Auto 1]

2-sided Printing/Poster Printing/Booklet Printing/Perfect Binding [1-sided]/Perfect Binding [2-sided]/Transparency Cover Sheets using the PageComposer function (when not printing on the inserted sheets)/Edit and Preview

[Auto 2]

Poster Printing/Booklet Printing/Perfect Binding [1-sided]/Perfect Binding [2-sided]/Transparency Cover Sheets using the PageComposer function (when not printing on the inserted sheets)/Edit and Preview

NOTE

This FAQ explains the example of Windows 10.