9870-034

[Windows] Remedies for error messages (MF Scan Utility)

For information on the causes and remedies for error messages, see the following.

Cannot write file.

Writing failed when saving data to the temporary area because there was insufficient space, etc.

Increase the free space in the destination where the data is saved, and execute the MF Scan Utility again.

A scanner driver supporting this software is not installed. Install it and try again.

The driver for the MF Scan Utility is not installed in the computer.

Install a supported scan driver to the computer before executing the MF Scan Utility.

An error occurred while files were being copied.

The installation file for the MF Scan Utility may be corrupt or a problem may have occurred.

Cancel the installation process, and perform one of the following.

If the MF Scan Utility was obtained by downloading it, download it again and perform the installation process again.

If a problem has occurred on the computer side, the installer may not be able to operate correctly. Perform the installation process again after restarting the computer.

An internal error occurred. Restart the computer, then try again.

An unexpected error occurred.

Execute the MF Scan Utility again after restarting the computer.