> When You Cannot Print Properly > Paper Creases or Curls > Paper Creases
514C-03A

Paper Creases

A possible cause may be that paper is not loaded properly or appropriate paper is not used. Check the following.

Is paper loaded correctly?

If paper is not loaded below the load limit line or the load limit guide or is loaded obliquely, it may crease.  

Are you using paper that has absorbed moisture?

Replace with appropriate paper.  

Are you using appropriate paper?

Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly.

Does this problem occur when printing on plain paper or thin paper?

On the printer driver, change the setting of [Wrinkle Correction]. Changing the setting of this item may solve the problem. Normally select [Mode 1].
[Finishing] tab [Advanced Settings] [Wrinkle Correction] Select [Mode 1]
Change the setting of <Wrinkle Correction>. Setting to <On> may solve the problem.  
NOTE
This setting may not be enabled if <On> is selected for certain setting items.