5879-031

Paper Creases

A possible cause may be that paper is not loaded properly or appropriate paper is not used. Check the following.

Is paper loaded correctly?

If paper is not loaded below the load limit line or the load limit guide or is loaded obliquely, it may crease.

Are you using paper that has absorbed moisture?

Replace with appropriate paper.

Are you using appropriate paper?

Check usable paper, and replace with appropriate paper.

Does this problem occur when printing on plain paper or envelopes?

On the printer driver, change the setting of [Wrinkle Correction]. Setting to [On] may solve the problem.

[Finishing] tab

[Advanced Settings]

[Wrinkle Correction]

Select [On]

NOTE

[Wrinkle Correction] may not be displayed depending on the printer driver settings. For information about how to display it, see the manuals for the relevant drivers on the online manual website.

Change the setting of <Wrinkle Correction>. Setting to <On> may solve the problem.

Does this problem occur when printing on thin paper?

Change the setting of <Special Deliv. Mode>. Setting to <On> may solve the problem.

NOTE

If you select <On>, the print speed may be slower.