60JS-016
Printing Results in Text Corruption
A possible cause may be that the job was canceled during printing or the printer driver is not correctly installed. Check the following.
Did you cancel the job during printing?
If a job is canceled during printing, reception of print data is interrupted. This may result in data corruption after the reception interruption. Perform a soft reset, and print the file again.
Is the print data compatible with the machine's print mode settings?
Check whether <Auto Mode Selection> is set to <Auto Selection>.
If automatic mode selection does not work well, change the setting of <Mode Priority> or <Auto Select>.
If automatic mode selection does not work well even after change of the setting, set <Auto Mode Selection> to the print mode that is suitable for the print data.
Are you using an appropriate printer driver?
Check whether a printer driver appropriate for the machine is installed.
When you perform printing, check whether a printer driver appropriate for the machine is selected.
Isn't there a problem with the printer driver?
Reinstall the printer driver. For more information about the installation procedure, see the manuals for the relevant drivers on the online manual website.
Are you printing with USB connection?
Change the USB cable. If you are using a long USB cable, replace it with a short one.
If you are using a USB hub, connect the machine directly to your computer using a USB cable. If communication is not possible only when a USB hub is used, contact the manufacturer of your USB hub.
Does character corruption occur when you print a certain document or print with a certain application?
Create the document in question from scratch or import the document content into a new file, and then try printing again.
Check whether the document can be printed correctly from a different application. If the result is successful, it indicates that there is a problem with the original application. Contact the application maker.