> Before Inquiring > Information to Have Ready When Contacting Us
8R2K-01H

Information to Have Ready When Contacting Us

Have the following information ready to ensure smooth service.
Product name (C1333iF / C1333i)
Dealer where you purchased the machine
Details about your problem (such as what you did and what happened as a result)
Serial number (found on the label on the back side of the machine)
C1333iF / C1333i
NOTE
Checking the serial number from the operation panel
<Status Monitor> <Device Information> <Serial Number>.
IMPORTANT
Do not disassemble or repair the machine yourself
If you disassemble or repair the machine yourself, it may not be covered by warranty.