8R1U-023
The Image on Envelope is Rubbed
Color unevenness appears due to the difference in the thickness of envelopes. Check the solution below.
← Feeding Direction
Remedy
To improve this situation, adjust the value for <Adjust Temp. to Prevent Wrinkles> to match the specific characteristics of the paper.
Press
→ <Preferences> → <Paper Settings> → <Paper Type Management Settings> → select the type of paper you are using that is having this problem → press <Details/Edit> → <Change> for <Adjust Temp. to Prevent Wrinkles> → adjust the value toward the minus end.
"Managing the Machine" > "Paper Type Management Settings" > "Changing the Wrinkle Correction Level" in the User's Guide