8R1U-024
Toner is not Fixed on the Concave Part of Textured Paper
Heat quantity for toner fixing may be insufficient, or the transfer setting may not be optimal. Check the solutions below.
← Feeding Direction
Remedy
Locate the machine in a room that has consistent and suitable temperature and humidity. Keep the paper in the same environment as that where the machine is located. For the appropriate temperature and humidity, see other guides such as the User's Guide.
To improve this situation, change the embossing depth.
Press 
→ <Preferences> → <Paper Settings> → <Paper Type Management Settings> → select the type of paper you are using that is having this problem → press <Details/Edit> → <Change> for <Embossing Depth> to set <Deep>.
→ <Preferences> → <Paper Settings> → <Paper Type Management Settings> → select the type of paper you are using that is having this problem → press <Details/Edit> → <Change> for <Embossing Depth> to set <Deep>.
"Managing the Machine" > "Paper Type Management Settings" in the User's Guide > see the subsection "Embossing Depth"To improve this situation, adjust the secondary transfer voltage.
Press → <Preferences> → <Paper Settings> → <Paper Type Management Settings> → select the type of paper you are using that is having this problem → press <Details/Edit> → <Change> for <Adjust Secondary Transfer Voltage> to adjust the values for both front side and back side toward the plus end.
→ <Preferences> → <Paper Settings> → <Paper Type Management Settings> → select the type of paper you are using that is having this problem → press <Details/Edit> → <Change> for <Adjust Secondary Transfer Voltage> to adjust the values for both front side and back side toward the plus end. "Managing the Machine" > "Paper Type Management Settings" > "Adjusting the Secondary Transfer Voltage" in the User's Guide