> Before Inquiring > Information to Have Ready When Contacting Us
9513-02J

Information to Have Ready When Contacting Us

Have the following information ready to ensure smooth service.
Product name (MF275dw / MF274dn / MF272dw / MF271dn)
Dealer where you purchased the machine
Details about your problem (such as what you did and what happened as a result)
Serial number (found on the label on the back side of the machine)
NOTE
Checking the serial number from the operation panel
MF272dw / MF271dn
<Status Monitor> ( <Device Information>/<Device Status>  <Serial Number>.
IMPORTANT
Do not disassemble or repair the machine yourself
If you disassemble or repair the machine yourself, it may not be covered by warranty.