This explains the system environments required to use the driver. It also explains the services and environment required when you want to use the device information retrieval function.
System Requirements
Operating Systems
Windows 10/11
Windows Server 2016/2019/2022
For server-based computing environments:
Operating systems in a server environment
Windows Server 2016/2019/2022
Server components
Citrix Virtual Apps and Desktops 7 1912(LTSR)/2203(LTSR)/2209/2212/2303/2305
VMware vSphere 7.0/8.0
Microsoft Application Virtualization (App-V)
Remote Desktop Service on Windows Server 2016/2019/2022
Operating systems for a clustering server
Windows Server 2016/2019/2022
Computer
Any computer which runs the above operating system software properly.
NOTE
For the support status of the newest operating systems and service packs, check the Canon web site (https://global.canon/).
The ARM architecture is not supported.
Combinations of Driver and Operating System Display Languages
Depending on the combination of supported driver languages and the display language of the operating system, correct operation may not be guaranteed. It is recommended that you install with the language selected by default when the installer starts.
Supported Driver Languages
English / Arabic / Basque / Catalan / Chinese (Simplified) / Chinese (Traditional) / Czech / Danish / Dutch / Finnish / French / German / Hungarian / Italian / Korean / Malay / Norwegian / Polish / Portuguese / Russian / Slovak / Spanish / Swedish / Thai / Turkish / Ukrainian
Scope of Guaranteed Operation
Language of operating system included in supported driver languages
Language of operating system not included in supported driver languages
Installed with language matching the operating system
Guaranteed
--
Installed with language not matching the operating system
Guaranteed*
Not guaranteed*
* Operation is only guaranteed when installed with English. However, the layout may be broken or the driver may not be displayed correctly.
Services Required for the Device Information Retrieval Function
If you want to use the device information retrieval function, you need the following services and environments.
Operating System Services
Remote Procedure (RPC)
TCP/IP NetBIOS Helper Service
Workstation
All the above services must be installed in the operating system. A setting other than disabled must be selected for the [Startup type] setting of each service.
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