Error Codes and What to Do About Them

If an error code is displayed while you are using Annotation Editor, take the steps described in this section to resolve the problem. This section provides short descriptions of common error codes and what to do when then are displayed.
Note
In some cases, it may not be possible to resolve the problem with the steps described here.
EPDMxxxxx
or
EANOxxxxx
Could not start Annotation Editor because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred during initialization.
Remedy
Restart Annotation Editor.
Check the file size, and check whether the file is corrupt.
Could not move the order of object because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while changing the object order.
Remedy
Change the object order again.
Restart Annotation Editor.
Could not copy the object because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while copying an object.
Remedy
Copy the object again.
Restart Annotation Editor.
Could not delete the object because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while deleting an object.
Remedy
Delete the object again.
Restart Annotation Editor.
Could not cut the object because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while cutting an object.
Remedy
Cut the object again.
Restart Annotation Editor.
Could not insert the object because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while inserting an object.
Remedy
Insert the object again.
Restart Annotation Editor.
Could not paste the object because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while pasting an object.
Remedy
Paste the object again.
Restart Annotation Editor.
Could not delete the stamp because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while deleting a stamp.
Remedy
Delete the stamp again.
Restart Annotation Editor.
Could not duplicate the stamp because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while duplicating a stamp.
Remedy
Duplicate the stamp again.
Restart Annotation Editor.
Could not edit the stamp because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while editing a stamp.
Remedy
Edit the stamp again.
Restart Annotation Editor.
Could not display the page because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while displaying a page.
Remedy
Display the page again.
Restart Annotation Editor.
Could not delete the stamped image because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while deleting a stamped image.
Remedy
Delete the stamped image again.
Restart Annotation Editor.
Could not duplicate the stamped image because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while duplicating a stamped image.
Remedy
Duplicate the stamped image again.
Restart Annotation Editor.
Could not edit the stamped image because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while editing a stamped image.
Remedy
Edit the stamped image again.
Restart Annotation Editor.
Could not attach the digital stamp because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while inserting a digital stamp.
Remedy
Paste the digital stamp again.
Restart Annotation Editor.
Could not verify digital signature because an error occurred.
Message ID: {0}
Cause
An unexpected error occurred while authenticating a digital signature.
Remedy
Authenticate the digital stamp again.
Restart Annotation Editor.
Could not save the document because an error occurred.
Cause
An unexpected error occurred while saving a document.
Remedy
Save the document again.
Restart Annotation Editor.
An error occurred.
Message ID: {0}
Cause
An unexpected error occurred.
Remedy
Try the operation again.
Restart Annotation Editor.
WANO00000
An error occurred.
Message ID: {0}
Cause
An unexpected error occurred.
Remedy
Try the operation again.
Restart Annotation Editor.
WANO20115
This document is being edited.
Message ID: {0}
Cause
The document is currently opened by another user.
Remedy
Close the document opened on the computer of the other user.
Cause
The document is not currently opened by another user, but the computer considers it to still be opened
Remedy
Wait over 10 seconds, and then open the document again.