Main Unit

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
NOTE
If paper is loaded in the multi-purpose tray, make sure to remove any paper from the multi-purpose tray first.

1.
Grip the handle, and open the right cover of the main unit.
2.
Remove any jammed paper from the paper drawer.
3.
Remove any jammed paper from below the fixing assembly.
4.
Remove any jammed paper from the output tray of the main unit.

5.
Remove any jammed paper from the area near the feed roller.
6.
Remove any jammed paper from the duplexing unit.
1. Lift the duplexing unit.
2. Remove any jammed paper.
3. Return the duplexing unit to its original position.
7.
Remove any jammed paper under the platen glass.
1. Lift the feeder and platen glass.
2. Remove any jammed paper.
3. Lift the buffer pass unit.
4. Remove any jammed paper.
5. Close the buffer pass unit, and then close the platen glass.
If the machine does not have an optional finisher attached, proceed to step 8.
Step 7 is only required if the machine has an optional finisher attached.
WARNING
When closing the platen glass, be careful not to get your fingers caught, as this may result in personal injury.
8.
Close the right cover of the main unit.
CAUTION
When closing the right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
NOTE
Gently close the cover until it clicks into place in the closed position.
9.
Follow the instructions on the screen.
NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
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