Questions & Answers

Can the machine automatically resend documents when there are errors in transmission?

If you are using the Remote Fax Kit with the imageRUNNER ADVANCE C350i/C250i, specify [Retry Times]. (See "Number of Retry Attempts.")

Set [Auto Redial]. You can also configure detailed settings, such as the redialing frequency and interval. (See "Enabling Auto Redial.")

What happens to documents that are sent to my machine while the machine is in the Sleep mode?

These documents are automatically stored and printed when all documents have been received. The time until the machine returns to sleep mode after printing can be set in [Auto Sleep Time] in [Timer/Energy Settings].(See "Auto Sleep Time.")

What happens if fax documents arrive when the machine is being used for copying?

While you are making copies, the documents are automatically received and stored in the machine's memory, and will be printed automatically when you finish copying.

You can change the order in which these documents print in [Print Priority]. (See "Setting the Printing Priority.")

However, if [Interrupt and Print RX Jobs] is set to 'On', the document will be printed while the machine is copying.(See "Interrupt Printing of Received Jobs.")

I frequently send documents using the same settings. Can the machine be set to automatically restore those settings when the power is turned On, or after an operation is completed?

You can store scan settings as the standard mode, and those settings are set by default when the machine is turned On or after a transmission is completed. If the standard mode is not recalled soon, press (Reset) to recall the standard mode.

What happens to received documents if a paper jam occurs while they are printing?

If documents are not printed correctly, they are held in memory. Up to 32 jobs can be stored in the memory.(These numbers may vary depending on the remaining capacity of hard disk.) When the paper jam is cleared, printing resumes from the page at which the paper jam occurred.

What happens to a document that has not been completely received when a power failure occurs?

The document, up to the last page that was successfully received, is printed.

What happens to documents in memory and the memory settings if power is interrupted?

Documents that are stored in the system's memory remain in memory even when power to the machine is interrupted. Similarly, the contents of the Address Book are also stored permanently in memory. However, if power is interrupted while a document is being received, it is not stored in memory. (The document is printed up to the last page that was successfully received.) The sender may resend the interrupted job after the power is restored.

How can I save paper?

You can set for received documents to be printed on both sides of the paper. (See "2-Sided Printing.")

You can store receive documents in memory without printing them, and then send them to the desired destinations. (See "Storing Forwarding Settings" and "Sending a File in the Memory RX Inbox.")

You can set the machine not to print reports. (See "Send TX Report," "Communication Management Report," and "Fax TX Report.")

Can I turn the machine's power Off if a document is set with the Delayed Send setting?

When you are not using the machine, you may press (Energy Saver), but leave the main power switch turned On. Documents that are set with the Delayed Send setting are automatically sent from memory when the specified time arrives.