Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Is the appropriate paper type loaded in the machine?
NO
Load the type of paper that meets the paper specifications.
"Supported Paper Types"
Change the setting for <Paper Size>.
See the Getting Started.
YES
Have you removed the sealing tape from the toner cartridge?
NO
Remove the sealing tape from the toner cartridge.
See the Getting Started.
YES
Is the toner cartridge installed properly?
NO
Install the toner cartridge properly.
"Replacing the Toner Cartridge"
YES
Is there sufficient toner in the toner cartridge?
NO
To view the onscreen instructions, see the following.
"Replacing Toner Cartridges"
YES
Is the sender's machine functioning properly?
NO
Ask the sender to make sure the scanning components of the machine are clean.
0H1J-0L8