Questions & Answers

Can the machine automatically resend documents when there are errors in transmission?

You can set the number of retry attempts the machine will make. (See "Number of Retry Attempts.")

What happens to files that are sent to my machine while the machine is in the Sleep mode?

These files are automatically stored and printed when all files have been received. The time until the machine returns to sleep mode after printing can be set in [Auto Sleep Time] in [Timer/Energy Settings].
(See "Auto Sleep Time.")

What happens if I-fax documents arrive when the machine is being used for copying?

While you are making copies, the documents are automatically received and stored in the machine's memory, and will be printed automatically when you finish copying.

You can change the order in which these files print. (See "Setting the Printing Priority.")

I frequently send documents using the same settings. Can the machine be set to automatically restore those settings when the power is turned ON, or after an operation is completed?

You can store scan settings or file formats as the standard mode, and those settings are set by default when the machine is turned ON or after a transmission is completed. If the standard mode is not recalled soon, press  to recall the standard mode.
You can also store the desired settings in favorite settings and recall them, if needed.

What happens to received files if a paper jam occurs while they are printing?

If files are not printed correctly, they are held in memory. When the paper jam is cleared, printing resumes from the page at which the paper jam occurred.

What happens to a file that has not been completely received when a power failure occurs?

The document, up to the last page that was successfully received, is printed.

What happens to files in memory and the memory settings if power is interrupted?

Files that are stored in the system's memory remain in memory even when power to the machine is interrupted. Similarly, the contents of the Address Book are also stored permanently in memory. However, if power is interrupted while a file is being received, it is not stored in memory. (The document is printed up to the last page that was successfully received.) After the power is restored, the sender or mail server may resend the interrupted job. If the interrupted job was sent from a POP server as an I-fax, the job is stored in the POP server, so the machine can receive it again.

How can I save paper?

You can set for received documents to be printed on both sides of the paper. (See "2-Sided Printing.")

You can forward received files via e-mail or store them in memory without printing them, and then send them to the desired destinations. (See "Storing Forwarding Settings" and "Sending a File in the Memory RX Inbox.")

You can set the machine not to print reports. (See "Send TX Report," "Communication Management Report," "Fax TX Report," and "Fax Activity Report.")

Can I turn the machine's power OFF if a document is set with the Delayed Send setting?

When you are not using the machine, you may press  on the control panel, but leave the main power switch turned ON. Files that are set with the Delayed Send setting are automatically sent from memory when the specified time arrives.

Can I change the data size of an e-mail message or I-fax before sending it?

You can set the maximum data size to use for sending documents in Maximum Data Size for Sending. For e-mail, the send job is split up into several e-mail messages before being sent, so that the data size of each e-mail message does not exceed the set limit. For I-fax, the send job cannot be sent if the data size exceeds the set limit when Send via Server setting is set to 'On'. However, if Send via Server is set to 'Off', there is no size limit on sent data even if you enter a maximum data size for sending.

The result in the Activity Report shows "--." How can I tell if the document was successfully sent?

"--" is displayed when sending is successful, but it is not confirmed whether the e-mail message or I-fax you sent, or the file that you sent to a Hot Folder used by the iW series, was actually delivered. Contact the recipient to check whether your document was received.