Toner Smudges and Spatters Appear around Text and Images

Try one of the following to solve the problem.

<Cause 1> The paper type loaded is not appropriate.

Solution
Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the paper specifications.
"Supported Paper Types"

<Cause 2> Due to the paper type (for example, heavy paper) or usage conditions (for example, dry conditions), toner smudges and spatters appear on the output.

Solution
Change the <Special Mode U> setting to <On> from the operation panel.
"Special Mode"
Set this setting to <Off> unless the above mentioned problem occurs.
The print quality may become lower when this setting is enabled, depending on the paper type used (for example, thin paper) or usage conditions (humid conditions).
02YL-0LL