If You Cannot Solve a Problem

Customer Support

If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at http://www.canontechsupport.com.

Please have the following information ready when contacting the Canon Customer Care Center:

Product name (imageCLASS LBP6780dn)

Serial number (see the following illustration to find the location of the serial number.)

Place of purchase

Nature of the problem

Steps you have taken to solve the problem and the results

WARNING
If the machine makes strange noises or emits smoke or an odd odor Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.

IMPORTANT
If you attempt to repair the machine by yourself It may void the limited warranty.

If You Cannot Solve a Problem

Customer Support

Please have the following information ready when contacting the Canon Customer Care Center:

If the machine makes strange noises or emits smoke or an odd odor

If you attempt to repair the machine by yourself