Clearing Paper Jams (Inside the Front Cover)
1
If you are using the multi-purpose tray, close it.
2
Open the front cover while pressing the open button.
3
Remove the toner cartridge.
Immediately place the removed toner cartridge into the original protective bag or wrap it with a thick cloth.
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For details on handling the toner cartridge, see "Attention (Toner Cartridge)."
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4
Holding the green tab (A) at the back, tilt the transfer guide at the back toward you.
Do not take your hands off the transfer guide until it moves back to its original position in Step 6.
5
Remove the paper by pulling it gently.
Remove the jammed paper as horizontally as possible to prevent unfixed toner from spilling.
If you cannot remove the paper easily, do not try to remove it forcefully but proceed to Step 6.
6
Move the transfer guide back to its original position slowly.
Holding the green tab (B) at the front, lift the transfer guide at the front.
Do not take your hands off the transfer guide until it moves back to its original position in Step 9.
8
Remove the paper by pulling it gently.
Remove the jammed paper as horizontally as possible to prevent unfixed toner from spilling.
9
Move the transfer guide back to its original position slowly.
Install the toner cartridge.
Push the toner cartridge into the printer firmly until it touches the back of the printer while aligning (A) on both sides of the toner cartridge with the toner cartridge guides inside the printer.
11
Close the front cover.
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The message disappears, and the printer is ready to print.
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Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer.
Paper may be jammed in another area. Check another area also and remove the paper.
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