Cleaning the Feed Roller

Cleaning the feed roller may prevent frequent paper jams.
If you have any questions on how to clean the feed roller, or if you feel uncomfortable cleaning the feed roller by yourself, contact your local authorized Canon dealer.
IMPORTANT
Do not use cleaning agents or detergents.
When wiping the feed roller, use a cloth dampened with water and well wrung out. Do not use cleaning agents or detergents, including ones containing grease or oil.
Do not touch the rubber pad of the feed roller directly with your hand.
When cleaning the feed roller, make sure not to touch the rubber pad directly with your hand.

1
Pull out the paper cassette.
If the paper feeder is installed, pull out the paper cassette of the paper feeder also.
2
Pull the feed roller in the direction of the arrow.
Make sure not to touch the rubber pad.

3
Remove the feed roller.
(1)
While pushing the feed roller to the left, remove it as shown in the figure.
(2)
While pulling the feed roller down, remove it from the compartment.
4
Clean the feed roller
Making sure not to touch the rubber pad directly with your hand, wipe the feed roller with a cloth dampened with water and well wrung out.
5
Install the feed roller.
(1)
Insert the left shaft of the feed roller.
(2)
Insert the right shaft while pushing the feed roller in the direction (1).
 At this time, do not apply excessive force to the feed roller.
IMPORTANT
Hold the right shaft when installing the feed roller.
Hold the right shaft between your fingers when installing the feed roller. Do not hold the left shaft.
6
Set the paper cassette in the printer.
If the paper feeder is installed, insert the paper cassette of the paper feeder also.
0032-10A