The Status of the Paper Feeder Cannot Be Obtained Automatically

If you cannot specify the settings for Cassette 2 or 3 (optional) in [Paper Source] in the printer driver, specify the status of the paper feeder using the following procedure.
NOTE
For Macintosh users
This section describes the procedure for Windows as an example.
For details on the procedure for Macintosh, see "Driver Guide."
For details on the procedure for displaying "Driver Guide", see "Viewing the Driver Guide."
1
Open the printer folder.
2
Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop-up menu.
3
Obtain the status of the paper feeder.
(1)
Display the [Device Settings] sheet.
(2)
Click [Get Device Status].
(3)
Click [Yes] to obtain the status of the paper feeder.
 If the status of the paper feeder is not obtained
Remove the paper feeder once, and then install it again.
If the status of the paper feeder cannot be obtained even by installing it again, see the following and make sure that the printer and computer can communicate with each other.
4
Click [OK].
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