Paper Creases

Perform one of the following solutions according to the cause.

<Cause 1>Paper is not loaded properly in the paper drawer or multi-purpose tray.

Solution
Load the paper properly.
"Loading Paper in the Drawer"
"Loading Paper in the Multi-purpose Tray"

<Cause 2> Damp paper is used.

Solution
Replace the paper with new paper in an unopened package.
"Precautions for Paper"

<Cause 3> Appropriate paper is not being used.

Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"

<Cause 4> There is a foreign object inside the printer.

Solution
Remove the foreign object inside the printer.

<Cause 5> Depending on the paper type or the operating environment, the paper may be creased.

Solution 1
Perform the following procedure in the printer driver.
1.
Display the [Paper Source] sheet.
2.
Set [Paper Type] to one of the following settings.
Currently Selected Setting
Setting to be Selected
[Plain L]
[Plain L2]
[Plain]/[Plain H]
[Plain L]
[Heavy 1]
[Plain H]
[Heavy 2]
[Heavy 1]
[Heavy 3]
[Heavy 2]
[Envelope H]
[Envelope]
[Coated 2]
[Coated 1]
[Coated 3]
[Coated 2]
[Coated 4]
[Coated 3]
If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
Solution 2
Select [Curl Correction] under [Special Print Mode] set it to [On] and print again.
"[Setup] Menu ([User Maintenance] Options)"
If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
If you specify this setting, printing speed drops.
02K4-0HY