Residual Images Appear on Non-printed Areas

Perform one of the following solutions according to the cause.

<Cause 1> Appropriate paper is not being used.

Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"

<Cause 2> Depending on the paper type or the operating environment (high humidity or high temperature environment), residual images may appear on non-printed areas.

Solution
Perform the following procedure in the printer driver.
1.
Display the [Paper Source] sheet.
2.
Set [Paper Type] to one of the following settings.
Currently Selected Setting
Setting to be Selected
[Plain L]
[Plain L2]
[Plain]/[Plain H]
[Plain L]
[Heavy 1]
[Plain H]
[Heavy 2]
[Heavy 1]
[Heavy 3]
[Heavy 2]
[Envelope H]
[Envelope]
[Coated 2]
[Coated 1]
[Coated 3]
[Coated 2]
[Coated 4]
[Coated 3]
If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.

<Cause 3> The drum in the toner cartridge is deteriorated.

Solution
Replace the toner cartridge with a new one.
"Toner Cartridge Replacement"
02K4-0J9