If You Cannot Solve a Problem
Customer Support
If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at http://www.canontechsupport.com.
Please have the following information ready when contacting the Canon Customer Care Center:
Product name (imageRUNNER LBP3480)
Serial number (see the following illustrations to find the location of the serial number.)
Place of purchase
Nature of the problem
Steps you have taken to solve the problem and the results
WARNING
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If the machine makes strange noises or emits smoke or an odd odor
Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
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IMPORTANT
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If you attempt to repair the machine by yourself
It may void the limited warranty.
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