Clearing Paper Jams (Duplex Unit)
1
Pull out the paper drawer.
2
Holding the green tab (A), open the duplex print transport guide.
3
Remove the paper by pulling it gently.
If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to Step 4.
4
Holding the green tab, close the duplex print transport guide firmly.
Close it by pressing the both sides firmly.
5
Insert the paper drawer in the printer.
6
Open the duplex unit cover.
7
Remove the paper by pulling it gently.
If you cannot remove the paper easily, do not try to remove it forcefully but proceed to Step 8 and perform the clearing procedure for another area which is displayed in the message.
8
Close the duplex unit cover.
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Next, proceed to the clearing procedure for another area which is displayed in the message.
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