When a Problem Cannot Be Solved
Customer Support
If a problem cannot be resolved, contact the Canon Customer Care Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at http://www.canontechsupport.com.
|
|
Do not disassemble or repair the machine yourselfIf you disassemble or repair the machine yourself, it may not be covered by warranty.
|
When Contacting Canon
|
When contacting us, have the following information ready.
|
|
Product name (LBP6230dw)
Dealer where you purchased the machine
Details about your problem (such as what you did, what happened as a result, and any messages that were displayed)
Serial number (10 alphanumeric characters long, found on the label on the back side of the machine)
 |