Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver. Check the print settings of your application. Printing a Test Page in Windows
If you cannot print a test page, check the following according to your environment.
When making settings with the MF/LBP Network Setup Tool, select [Easy Setup] [My wireless LAN access point does not have a WPS button or I cannot find the button].
As the wireless LAN router, select the one with the SSID to which the computer is connected.
Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
USB connection
Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver. When you reinstall the printer driver, the correct port is created automatically. Checking the Printer Port Printer Driver Installation Guide
Can you print from a USB connection to another computer? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
Via print server
Can you print from the print server? If you can print from the print server, check the connection between your computer and the print server. Problems via the Print Server
Disable security software and other resident software.
Can you print from other computers via the print server? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
It takes a long time before printing starts.
Did you print on narrow paper? After you print to narrow width paper, the machine may cool itself to maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print. Printing will resume when the temperature inside the machine has fallen.
A blank sheet is output (nothing is printed).
Did you pull the sealing tape out when loading the toner cartridge? If you did not pull it out, remove the toner cartridge, pull the sealing tape out, and reload the toner cartridge. How to Replace Toner Cartridges
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