When a Problem Cannot Be Solved

If the problems persist, contact your local authorized Canon dealer or the Canon help line.
Do not disassemble or repair the machine yourself
If you disassemble or repair the machine yourself, it may not be covered by warranty.

When Contacting Canon

When contacting us, have the following information ready:
Product Name (LBP8780x)
Dealer where you purchased the machine
Details about your problem (such as what you did, what happened as a result, and displayed messages)
Serial number (10 alphanumeric characters long, found on the label on the left side of the machine)
0J3J-06X