Sending a Document via Internet Fax
Internet Fax (I-fax) is a function that enables you to send and receive images via the Internet, as opposed to a telephone line.
Benefits of Using Internet Fax
Reduce transmission costs
G3 FAX transmission cost increases with transmission time and distance. If a line with fixed rate is installed, you can control the transmission cost because the cost of I-fax is fixed regardless of the transmission time and distance. It is recommended that you use this when sending and receiving documents with a large number of pages.
G3 FAX transmission cost increases with transmission time and distance. If a line with fixed rate is installed, you can control the transmission cost because the cost of I-fax is fixed regardless of the transmission time and distance. It is recommended that you use this when sending and receiving documents with a large number of pages.
High resolution transmission
You can send and receive at a resolution of up to 600 dpi. (for Full mode)
You can send and receive at a resolution of up to 600 dpi. (for Full mode)
Confirm transmission
The sender can be notified as to whether the document was received by the recipient.
The sender can be notified as to whether the document was received by the recipient.
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Required Condition
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(If you are using the imageRUNNER ADVANCE C3320) The Send function is available for use.
Network settings are set.
The recipient's machine can receive I-fax.
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This section describes how to send I-fax via Full mode from an IPv4 environment.
The screens may differ, depending on the model of the machine and on attached optional products.
Follow the procedures below.
Preparations for Sending I-Fax
DNS Settings
E-Mail/I-Fax Settings
Send I-Fax Using the Touch Panel Display
Preparations for Sending I-Fax
You can perform this procedure using the touch panel display or the Remote UI.
Using the Touch Panel Display
1.
Follow the procedures below to check whether the DNS server address settings are set.
Press 
(Settings/Registration) → [Preferences] → [Network] → [TCP/IP Settings] → [DNS Settings] → [DNS Server Address Settings].
(Settings/Registration) → [Preferences] → [Network] → [TCP/IP Settings] → [DNS Settings] → [DNS Server Address Settings].
If they are not set, ask the administrator to set the IP addresses for DNS primary server and DNS secondary server.
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NOTE
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The DNS server is a server that converts the domain name, which is the computer name on the internet, into an IP address.
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2.
Check whether the host name and domain name are set in [DNS Host/Domain Name Settings] for <IPv4> on the DNS Settings screen.
If they are not set, ask the administrator to set the host name and domain name. For the domain name, enter the domain name of the network to which the machine belongs.
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NOTE
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These settings are not required when using the Intranet Fax function.
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3.
If dynamic DNS server is set, press [On] for [DNS Dynamic Update Settings] in <IPv4> for [DNS Dynamic Update] on the DNS settings screen.
4.
Follow the procedures below to check whether the basic settings for the e-mail server are set.
Press (Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Communication Settings].
(Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Communication Settings].
If they are not set, ask the administrator to specify the settings.
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[E-Mail Address]:
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The e-mail address set on the machine.
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[SMTP Server]:
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The IP address or host name of the e-mail server used for transmission.
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5.
Press [Next] → check whether the settings for the POP server are set.
If they are not set, ask the administrator to specify the settings.
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[POP Server]:
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The IP address and host name of the e-mail server used to send and receive in "POP before SMTP" send authentication format.
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[POP Login Name]:
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The login name used to access the POP server.
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[POP Password]:
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The password used to access the POP server.
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[POP Interval]:
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The time interval at which the machine checks the e-mail on the e-mail server.
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NOTE
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It is recommended that you set [POP Interval] to an interval other than '0'.
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6.
If the sending server requires authentication, check the authentication system by pressing [Next] → [Next].
If authentication is not set, ask the administrator to specify the settings.
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[SMTP Authentication (SMTP AUTH)]:
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If the environment of the e-mail server requires SMTP authentication, set this setting to 'On' and enter the user name and password.
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[POP Authentication Before Send]:
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If the provider is in the "POP before SMTP" send authentication system, set this setting to 'On'.
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7.
Follow the procedures below to specify the settings, such as the maximum data size.
Press (Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Maximum Data Size for Sending].
(Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Maximum Data Size for Sending].
The maximum data size for sending should not exceed the maximum data size for the e-mail server.
8.
Follow the procedures below to specify the TX timeout settings.
Press (Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Full Mode TX Timeout].
(Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Full Mode TX Timeout].
9.
If you want to print the TX report when the notice e-mail for TX report is sent, follow the procedures below to set [Print MDN/DSN on Receipt] to 'On'.
Press (Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Print MDN/DSN upon Receipt].
(Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Print MDN/DSN upon Receipt].
10.
Follow the procedures below to set [Use Send Via Server] to 'On'.
Press (Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Use Send Via Server].
(Settings/Registration) → [Function Settings] → [Send] → [E-Mail/I-Fax Settings] → [Use Send Via Server].
Using the Remote UI
These settings can also be specified from the Remote UI.
1.
Access the Remote UI → click [Settings/Registration].
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NOTE
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If the following error messages are displayed and you cannot access the Remote UI, follow the procedures below.
Page Not Found:
Select [Tools] from the menu bar → [Internet Options] → display the [General] sheet → delete the temporary internet files. Then, restart the Web browser and access the Remote UI again.
HTTP 404 File Not Found:
Check the IP address. Check the IP address range settings in the Network settings of the machine.
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Dynamically Updating DNS
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(1)
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Click [Preferences] → [Network Settings] → [IPv4 Settings].
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(2)
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Check [Host Name] and [Domain Name] in <DNS Settings>.
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(3)
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For environments with a dynamic DNS server, select [Perform DNS Dynamic Update].
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(4)
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Click [OK].
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Checking E-Mail Server Settings
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(1)
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Click [Function Settings] → [Send] → [Network Settings - E-Mail/I-Fax Settings].
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(2)
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If the sending server requires authentication, click [Authentication/Encryption Settings] → check the authentication system.
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(3)
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Click [OK].
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Setting Maximum Data Size for Sending
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(1)
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Click [Function Settings] → [Send] → [Communications Settings - E-Mail/I-Fax Settings].
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(2)
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Click [E-Mail/I-Fax Common Settings] → enter a value for <Maximum Data Size for Sending>.
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(3)
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Click [OK].
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Specifying TX Timeout Settings
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(1)
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Click [Function Settings] → [Send] → [Communications Settings - E-Mail/I-Fax Settings].
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(2)
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Click [I-Fax Settings] → enter a value for <Full Mode TX Timeout>.
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(3)
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Click [OK].
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Printing the TX Report when a Notification E-Mail is Sent
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(1)
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Click [Function Settings] → [Send] → [Communications Settings - E-Mail/I-Fax Settings].
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(2)
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Click [I-Fax Settings] → select <Print MDN/DSN upon Receipt>.
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(3)
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Click [OK].
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Use Send Via Server
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(1)
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Click [Function Settings] → [Send] → [Communications Settings - E-Mail/I-Fax Settings].
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(2)
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Click [I-Fax Settings] → select <Send via Server>.
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(3)
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Click [OK].
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The preparations for sending I-fax are completed.
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NOTE
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Depending on the provider, port number 25 for send may be closed as a countermeasure for junk mail. For more information, contact your provider.
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Sending I-Fax Using the Touch Panel Display
1.
Place your originals on the platen glass or in the feeder → press [Scan and Send] on the Main Menu screen.
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NOTE
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If the Main Menu screen is not displayed, press [Main Menu].
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2.
Press [New Destination].
3.
Press [I-Fax].
4.
Select [Full] from the Mode drop-down list → specify an address for I-Fax Address → press [Destination Conditions]. Enter the destination e-mail address for I-Fax Address. Set [Send Via Server] to 'On'.
5.
Specify the destination conditions → press [OK].
Specify the settings for paper size, compression method, and resolution according to the specification of the destination machine.
If the compression size is unknown, it is recommended that all of the compression methods (MH, MR, and MMR) are selected.
6.
Press 
(Start).
(Start). 7.
Press [Status Monitor/Cancel] → [Send] → [Log] → check that the job was successfully sent.
If the result is [OK], the e-mail was sent successfully.
If the result is [NG], the e-mail was not sent because of an error.
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NOTE
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One of the possible causes for a send failure is that, depending on the provider, port number 25 for sending may be closed to countermeasure junk mail. For information on changing the port of the machine, contact your local authorized Canon dealer.
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Reference Information
Difference between Simple Mode and Full Mode
You cannot check whether the data was sent correctly to the recipient in the Simple mode. However, you can check whether the data was sent correctly to the recipient in the Full mode. Thus, it is recommended that the Full mode is set when you are sending data.
Communication Activity Report
You can also confirm transmission by pressing (Settings/Registration) → [Function Settings] → [Send] → [Common Settings] → [TX Report].
(Settings/Registration) → [Function Settings] → [Send] → [Common Settings] → [TX Report].Intranet Fax
By using the Intranet Fax, which uses office LAN for TCP/IP protocol in IP transmissions instead of the e-mail server, you can reduce the transmission cost. (If you are using Intranet Fax, the address is <name in alphanumeric characters@IP address>.) Also, if you use Intranet Fax, data is received as soon as send transmission is completed.
Intranet Fax can be used to transmit data without using e-mail, making e-mail settings unnecessary.
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Intranet Fax
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I-Fax
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Primary DNS Server
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Not Required
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Required
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Secondary DNS Server
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Not Required
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Required
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Host Name
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Not Required
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Required
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Domain Name
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Not Required
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Required
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SMTP Receive
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On
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-
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POP
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-
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On
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SMTP Server
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Not Required
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Required
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E-Mail Address
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Added as the fax sender. (e.g. mfp01@canon.com)
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Required
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POP Server
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-
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Required
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POP Password
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-
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Required
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POP Interval
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-
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Required
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To use Intranet Fax, set [Use Send via Server] to 'On' on the Function Settings screen (Settings/Registration) and set [Use Send via Server] to 'Off' on the screen for setting the I-fax address.
Function Settings (Settings/Registration) Screen
I-Fax Address Settings Screen