Originals Cannot Scanned Properly (Cleaning the Platen Glass)

If the platen glass or the underside of the feeder is dirty, the original may not be scanned clearly. Clean the platen glass and the underside of the feeder by following the procedure below.
1. Clean the platen glass.
  
2. Clean the underside of the feeder.
 
NOTE
If stains will not come out, use detergent instead of water.
Use the glass cleaning sheet included with the machine to perform basic cleaning.
When the glass cleaning sheet is dirty, rinse it with water and spread it out to let it dry.
12HH-0J3