When a Problem Cannot Be Solved

If you cannot solve a problem by referring to the information in this chapter, contact your local authorized Canon dealer or the Canon help line.

IMPORTANT
Do not disassemble or repair the machine yourself If you disassemble or repair the machine yourself, it may not be covered by warranty.

When contacting us, have the following information ready:

Product name (MF212w / MF211)

Dealer where you purchased the machine

Details about your problem (such as what you did and what happened as a result)

Serial number (eight alphanumeric characters long, found on the label on the back side of the machine)