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Make sure that the machine and the computer are correctly connected.
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Make sure that you have the following information:
The IP address of the machine. Viewing Network Settings
FTP server name.
Path to the FTP server and folder name.
User name, password (only if set).
![]() If the path, folder name, user name, password, etc. for the FTP server are unknown,contact you Network Administrator.
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Check whether you need to use PASV mode.
If a firewall is installed between the machine and the FTP server, you must set PASV mode. Configuring FTP PASV mode
![]() Also make sure that <Use HTTP> and <Use Remote UI> are set to <On>.
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Register the FTP server address.
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