Printing Results Are Not Satisfactory
Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first.
Cleaning the Machine
Cleaning the Machine
Smudge Marks Appear on the Bottom Edge of Printouts
Do you print data without margins?
This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print. To do so, click the [Finishing] tab 
[Advanced Settings] [Expand Print Region and Print] [Off].
[Advanced Settings] [Expand Print Region and Print] [Off].Streaks Appear on Printouts
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper.
If the use of appropriate paper does not solve the problem, change the <Special Mode X> setting or <Special Mode Z> setting.
White Streaks Appear
Is toner running low?
Check how much toner is left, and replace the toner cartridge as necessary.
Is the platen glass dirty?
Clean the platen glass or the bottom of the feeder.
Toner Smudges and Splatters Appear
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper.
Is toner running low?
Check how much toner is left, and replace the toner cartridge as necessary.
Printouts Are Faded
Is toner running low?
Check how much toner is left, and replace the toner cartridge as necessary.
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly.
A Portion of the Page Is Not Printed
Do you print data without margins?
This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print. To do so, click the [Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off].
[Advanced Settings] [Expand Print Region and Print] [Off].Print Density Is Uneven
Is toner running low?
Check how much toner is left, and replace the toner cartridge as necessary.
Printouts Are Grayish
Is toner running low?
Check how much toner is left, and replace the toner cartridge as necessary.