When a Problem Cannot Be Solved
Customer Support
If a problem cannot be resolved, contact the Canon Customer Care Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at http://www.canontechsupport.com.
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Do not disassemble or repair the machine yourselfIf you disassemble or repair the machine yourself, it may not be covered by warranty.
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When Contacting Canon
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When contacting us, have the following information ready.
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Product name (LBP151dw)
Dealer where you purchased the machine
Details about your problem (such as what you did, what happened as a result, and any messages that were displayed)
Serial number (10 alphanumeric characters long, found on the label on the back side of the machine)
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