Paper Is Fed Incorrectly
Printouts Are Skewed
Are the paper guides aligned with the edges of the paper?
If the paper guides are too loose or too tight, the printouts are skewed.
Loading Paper
Is the paper source the multi-purpose tray?
Load the paper into the drawer.
Loading Paper in the Drawer
Are you printing on curled envelopes?
Uncurl the envelopes, and print again.
Loading Envelopes
Paper Is Not Fed/Two or More Sheets Are Fed Together
Is the paper loaded correctly?
Fan the paper stack thoroughly so that the sheets are not stuck together.
Check whether the paper is loaded correctly.
Loading Paper in the Drawer
Loading Paper in the Multi-Purpose Tray
Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used.
Paper
Check whether mixed sizes and types of paper are loaded together.
Paper Jams Frequently with 2-Sided Printing
Does paper jam frequently especially with lightweight paper or curled paper during 2-sided printing?
In the Printer Status Window, enable [Use Special Print Adjustment I].
Displaying the Printer Status Window
[Options]
[Device Settings]
[Assisting Print Settings]
Select the [Use Special Print Adjustment I] check box
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Troubleshooting
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When You Cannot Print Properly
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Paper Is Fed Incorrectly
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