Troubleshooting
When a problem occurs, check this chapter to find out solutions before contacting Canon.
Paper Jams
If a paper jams, see Clearing Jams to remove the jammed paper.
A Message or Error Code Appears
If the screen displays a message or error code (three digits), see the following sections.
Common Problems
If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.
Printing Results are Not Satisfactory
If printing results are not satisfactory, see When You Cannot Print Properly.
When a Problem Cannot Be Solved
If a problem persists, see When a Problem Cannot Be Solved to find out where to contact.
