Paper Is Fed Incorrectly

Paper Is Not Fed/Two or More Sheets Are Fed Together

Is paper loaded correctly?

Fan the paper stack thoroughly so that paper is not stuck together.

Check whether paper is loaded correctly.
Loading Paper

Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used.
Paper
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Check whether mixed sizes and types of paper are loaded together.

Is the rubber pad of the paper drawer dirty?

Wipe the rubber pad of the paper drawer with a water-soaked and firmly wrung cloth as shown below. If you have any queries or worries about cleaning by yourself, contact your local authorized Canon dealer.

Do not use an oil-contained detergent or the like.

Be careful not to touch the rubber pad directly with hands.

Printouts Are Skewed

Do the paper guides align with the edges of the paper?

If the paper guides are too loose or too tight, the printouts are skewed.
Loading Paper