Paper Jams in the Main Unit
Check the paper jam location on the screen, and follow the procedure below to remove the paper.
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Confirm before handlingIf the optional paper deck is installed, pull it away from the machine.
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1
Check whether paper is jammed in the multi-purpose tray.
If paper is jammed, gently pull it out in the direction of the arrow.
2
Open the upper-right cover and lower-right cover of the main unit.
When you lift up the lever, both the upper-right cover and lower-right cover of the main unit open at the same time.
3
Check whether paper is jammed in the output unit.
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Hold the green lever (
 ) and open the output unit.  The output unit only opens as far as indicated in the diagram.
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If paper is jammed, gently pull it out in the direction of the arrow.
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Close the output unit.
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4
Check whether paper is jammed in the reversing unit.
If paper is jammed, gently pull it out in the direction of the arrow.
5
Check whether paper is jammed in the duplexing unit entrance.
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If paper is jammed in the upper area, gently pull it out in the direction of the arrow.
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If paper is jammed in the lower area, gently pull it out in the direction of the arrow.
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6
Check whether paper is jammed in the fixing unit.
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Hold the green lever (
 ) and open the fixing unit. |
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If paper is jammed, gently pull it out in the direction of the arrow.
 If you cannot remove the paper, return the fixing unit to its original position, and gently pull out the paper from the bottom side.
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Return the fixing unit to its original position.
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7
Check whether paper is jammed in the duplexing unit.
If paper is jammed, gently pull it out in the direction where the most paper is protruding.
8
Check whether paper is jammed in the multi-purpose tray paper supply area.
If paper is jammed, gently pull it out in the direction of the arrow.
9
Check whether paper is jammed between the main unit and the upper-right cover or lower-right cover of the main unit.
If paper is jammed, gently pull it out in the direction of the arrow.
10
Gently close the upper-right cover and lower-right cover of the main unit until they click.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.