When an Error Code Appears
If printing is not successful or another error occurs, that error appears on a report or a message on the <Status Monitor> screen as a three-digit number (error code). Check the following to find out causes and solutions for each error code. For how to print an error report and information in the report, see Printing Reports and Lists.
#001
#037
Memory is full.
If a printing job is queued, wait until the job is completed.
If a document is stored in memory, print or delete it.
#701
The specified department ID does not exist. Or, the PIN was changed.
Enter the correct department ID or PIN using the numeric keys (0 to 9), and then try executing the job again.
The department ID or PIN was changed while the job was being processed.
Execute the job again using the new department ID and PIN. If you do not know the PIN, contact the system administrator.
Receiving of print jobs with unknown IDs and remote scan jobs with unknown IDs is set to <Off>.
Action Set <Allow Prnt Jobs w/ Unknown IDs> and <Allow Scan Jobs w/ Unknown IDs> in <Department ID Management On/Off> to <On>.
#816
The number set in page restriction of Department ID Management has been exceeded, and printing cannot be performed.
Contact your system administrator.
#852
An error occurred because the main power was turned OFF due to an unspecified cause while a job was being processed.
Check that the power cord is securely inserted in the outlet, the power cannot be easily cut, etc., and then try executing the job again as necessary.
#853
A job could not be executed due to insufficient resources, caused by trying to print a large number of pages at the same time, etc.
Reduce the number of pages or execute the job again when no other jobs are scheduled.
The job could not be executed because it was cancelled from the print driver while print data was being sent from the computer to the machine.
Execute the job again.