When a Problem Cannot Be Solved

If you have read this chapter and a problem is yet to be resolved, contact your authorized Canon dealer.
Do not disassemble or repair the machine yourself
If you disassemble or repair the machine yourself, it may not be covered by the warranty.

Information To Prepare Before When Contacting Canon

When contacting us, have the following information ready:
Product name (imageRUNNER 2204F / 2204N / 2004N / 2004)
Dealer where you purchased the machine
Problem details (performed operations and the results, phenomena, etc.)
The error code displayed on the touch panel display
1053-07Y