When an Error Message Appears

If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list.

A counterfeit or non-Canon cartridge may be in use. The amount remaining in the cartridge cannot be displayed correctly.

Cannot change the destination type of any destination that is registered to a group.

Cannot export. An error has been detected during file creation.

Cannot find the access point.

Cannot import. A file error has been detected.

Cannot print RX data.

Cannot receive the fax. Make sure the fax was sent correctly by the sender.

Cannot send because more than one destination is specified.

Cannot specify a group.

Cannot use Google Cloud Print. Server authentication failed.

Cannot use Google Cloud Print. Server communication error.

Cart. Communication Error A counterfeit or non-Canon cartridge may be in use.

Cartridge has reached end of lifetime. Rplcmt. recommended.

Check the authentication settings.

Could not connect. Check the PSK settings.

Could not connect using Access Point Mode.

Could not connect using the wireless LAN. Turn the main power OFF and ON, then configure the settings again.

Could not connect using WPS. Wait a moment, then configure the settings again.

Could not detect any connections from wireless devices.

Could not perform cleaning.

Could not perform Shared Key authentication. Check the WEP settings.

Direct Connection terminated.

Insert the toner cartridge.

Maximum number of wireless devices connected using Direct Connection has been reached. To connect other devices, terminate some of the current connections.

No Paper: XXXX*                          

No reply from the destination.

No response from the host.

Paper jammed.

Prepare a cartridge.

Set the correct authentication information.

Size/Settings Mismatch

Specifying and registering new destinations is restricted.

The amount in the cartridge cannot be displayed correctly.

The connection with the PC has been lost. Check the connection.

The memory is full.

The memory is full. Scanning will be canceled. Do you want to print?

The number of entered characters is incorrect or invalid characters are used.

The WEP key is not set correctly. Check the WEP settings.

Use Remote UI to set the information necessary for authentication.

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