Copying/Printing Problems

See Common Problems also.

Printing/copy results are not satisfactory. Problems with Printing Results

You cannot print.

Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver. Check the print settings of your application.
Printing a Test Page in Windows
If the problems persist, check the items that suit your operational environment.
 Wireless LAN connection
 Wired LAN connection
 USB connection
 Via print server
Has an error occurred? Check the job log.
Checking the Copying Status and Log
Checking the Printing Status and Log

Printing seems to be slow.*

Disabling Secure Print is recommended if you are not using it.
Changing the Valid Time Period for Secured Documents
 
* When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computer does. There is nothing abnormal.

You cannot print with Google Cloud Print. Using Google Cloud Print

It takes a long time before printing starts.

Did you print to narrow width paper? After you print to narrow width paper, the machine may cool itself to maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print. Printing will resume when the temperature inside the machine has fallen.
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