IMPORTANT
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To configure the printer option settings, you must log on to your computer as a member of the Administrators group.
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NOTE
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For Windows 10, select [Settings] → [Devices] → [Printers & scanners] → [Related settings] → [Devices and printers].
For Windows 8/8.1/Server 2012/Server 2012 R2, display the charm bar in the [Desktop] screen, and click [Settings] → [Control Panel] → [Hardware and Sound] → [Devices and Printers].
For Windows Vista/Server 2008, click [] (Start) → [Control Panel] → [Printer].
For Windows Server 2003/Server 2003 R2, click [Start] → [Printers and Faxes].
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NOTE
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If you are using a shared printer, you need to install Canon Driver Information Assist Service in the print server computer in order to use the [Get Device Status] function. For details about how to install the Canon Driver Information Assist Service, see the Printer Driver Installation Guide (see "Installation").
If the information request returns an error message, you need to configure the settings (such as paper feed options, paper output options, etc.) manually.
If the printer and computer are connected via USB or a WSD (Web Services on Devices) port, the [Get Device Status] function is unavailable. You need to configure the settings manually.
Depending on the printer model you are using, you may need to click [Function] and set the function version of the printer. You can confirm the function version of the printer by printing a status report from the control panel of the printer.
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