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Q. 1.
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Do I need to perform license authentication again if I have re-installed Desktop?
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A
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There is no need to re-authenticate your license, as long as the hardware configuration of the computer using the node lock license has not changed.
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Q. 2.
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How can I get the License Access Number to upgrade my trial license to a node lock license?
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A
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If you have already purchased Desktop, your License Access Number can be found in the material included in the product package of Desktop. If you would like to purchase Desktop, please contact a Canon dealer.
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Q. 3.
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The computer on which the license was authenticated has broken.
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A
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Ask your Canon dealer to recover the license. When the license is recovered, you can use the same License Access Number to re-authenticate the license on another computer where you want to use Desktop.
Your License Access Number is required when making inquiries. Your License Access Number can be found in the material included in the product package of Desktop.
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