Printing Trouble - Canon - iOS Canon PRINT Business

User's Guide (Product Manual)
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Manual top
Introduction
How to Use the Manual
Notations Used in the Manual
Searching the Manual
Manual Display Settings
Disclaimers
Copyright
Trademarks
Outline
What You Can Do with Canon PRINT Business
Supported Devices
Supported Operating Systems and Terminals
Preparation
Getting Started
Connecting a Device via Wireless LAN
Network Environment When Using a Device That Supports Direct Connection
Registering the Device (Searching on a Wi-Fi Network)
Registering the Device (Registering by QR Code)
Registering the Device (Searching with Bluetooth)
Registering a Print Server
How to View the [Select Printer] Screen
How to View the [Printer Details] Screen
Print
Printing Files
Printing Photo Album Photographs
Printing a Web Page
Executing Secure Printing
Storing Print Data in an Inbox in a Device
Performing User Management for Printing
To Print the Content of an Email
What is the Data Conversion Service?
Maximum File Size That Can Be Previewed and Printed
Items That Can Be Set with the Print Function
Scan
Scanning (imageRUNNER ADVANCE Series)
Scanning (imageCLASS/i-SENSYS Series, etc.)
Items That Can Be Set with the Scan Function
Capturing Images with the Camera
Document Management
Using Local Documents
Opening Local Documents with Another App
Sending Local Documents by Email
File Formats That Can Be Managed with This App
Downloading Files from Cloud Storage
How to View the Document Preview Screen
Other Functions
Displaying the Control Panel of the Device
Using the App to Copy from a Device
Using the App to Send Scanned Data from a Device
Using the App to Send Faxes from a Device
Sending a Destination Address That Can Be Used with the [Scan and Send] / [Scan] Function to the Device
Touching the Device to Log In
How to View the [Other Functions] Screen
App Settings
Setting the Default Email Destination
Setting the Images Save Location
Setting the WebDAV Port
Setting an SNMP Community Name
Setting User Information
Setting the Method for Sending a Destination Address
Displaying Menu Tip
Displaying a Field for Confirming the Entered Fax Number
Troubleshooting
Device/Network Trouble
The Device Is Not Detected
Cannot Direct Connect with the Device
Cannot Display the Remote UI from the Mobile Terminal
What Port Numbers to Allow in a Firewall
To Check the IP Address of a Device
Risks of Communication Using a Self-signed Certificate
Printing Trouble
Cannot Print
Excel Sheets That Are Not Selected Are Printed
Black and White Data Is Counted as Color Data
Data Is Not Printed According to the Print Settings
Printing Documents Takes Time
A Time Out Error Is Displayed After Printing Starts
Restrictions on Previewing and Printing Documents
Restrictions on Using PDF Direct Printing
Restrictions on Data Conversion Service
Scanning/Document Management Trouble
Cannot Scan
Scan Data is Separated and Stored
Specifications/Restrictions
Precautions
An Inappropriate Warning Message Is Displayed
Operations When Receiving a Telephone Call

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