To Update the imageCLASS/i-SENSYS Series Firmware

Depending on the device model, you may need to update the firmware.

When a message prompting you to update the firmware is displayed, do so by according to the following methods.

NOTE
For imageRUNNER ADVANCE series, you do not need to update the firmware. If [Enable Canon Mobile Scanning] at the device is set to [Off] when you update the firmware that supports this app, a message prompting you to update the firmware will be displayed when you register the device. When using this app, set [Enable Canon Mobile Scanning] to [On]. If there are no settings for [Enable Canon Mobile Scanning] in the device you are using, set [Dedicated Port Settings] to [On].

NOTE

For imageRUNNER ADVANCE series, you do not need to update the firmware.

If [Enable Canon Mobile Scanning] at the device is set to [Off] when you update the firmware that supports this app, a message prompting you to update the firmware will be displayed when you register the device. When using this app, set [Enable Canon Mobile Scanning] to [On]. If there are no settings for [Enable Canon Mobile Scanning] in the device you are using, set [Dedicated Port Settings] to [On].

There are two methods for updating the firmware.

Check the support site for this app and use the method that corresponds to the device model you are using.

Updating Via the Internet

Download the firmware to the multi-function device you are using via the Internet without using a PC (Windows/Mac), and then update the firmware.

The multi-function device needs to be connected to the Internet.

Depending on the device model, updating via the Internet may not be supported.

Updating Via a PC (Windows/Mac)

Download the firmware to a PC (Windows/Mac) from the Canon website, and then update the firmware.

The multi-function device and PC need to be connected by LAN or USB.

NOTE
For information on the required system environment, refer to the "User Support Tool Operation Guide."

For More Information About the Update

Check the support site of this app.

1.Tap [

] > [Help] on the top right corner of the home screen for Canon PRINT Business → tap the link to the support site on the top page.

2.In the support site, display the firmware update page and follow the instructions.

NOTE
When you want to update via a PC (Windows/Mac), download the firmware to the PC from the Canon website, and then update the firmware. Access the support site of this app from the PC, and follow the procedure described in the firmware update page. You can also access the support site by forwarding the URL to a PC from your mobile terminal as follows. 1.Display the support site, select the share menu of the browser, then select the app for sending emails. 2.Send the URL to an email destination that the PC can refer to. 3.Refer to the email from the PC, and display the support site in a browser.

NOTE

When you want to update via a PC (Windows/Mac), download the firmware to the PC from the Canon website, and then update the firmware. Access the support site of this app from the PC, and follow the procedure described in the firmware update page.

You can also access the support site by forwarding the URL to a PC from your mobile terminal as follows.

1.Display the support site, select the share menu of the browser, then select the app for sending emails.

2.Send the URL to an email destination that the PC can refer to.

3.Refer to the email from the PC, and display the support site in a browser.