Data Is Not Printed According to the Print Settings

If the device you are using does not support functions displayed in the [Print Settings] screen, those settings are not applied.

If the functions are not supported by the device you are using, the following operation is performed.

[Output Method] > [Store]

For devices that do not support user inbox storing, normal printing is executed.

[Output Method] > [Secure Print]

For devices that do not support the Secure Print function, normal printing is executed.

[Dept. ID Mgt.] > On

For devices that do not support the Department ID Management function, normal printing is executed.

NOTE
For using the Department ID Management function, enabling the Department ID Management function at the device is necessary. For details, refer to the manuals provided with the device.

[Output Size]

If you specify a paper size that is not supported by the device, the print job is printed on another paper size or a paper confirmation message is displayed on the control panel of the device.

[Select Color] > [Color]

For devices that do not support color printing, the settings are not applied and the print job is printed in black and white.

[2-Sided] > On

For devices that do not support 2-sided printing, the settings are not applied and the print data is printed on one side of the paper.

[Staple] > On

For devices that do not support stapling, the settings are not applied and the print data is printed without being stapled.

Even if you are using a device with a finisher that supports stapling attached, for a page size other than LTR or A4, the print job may be output without stapling.

NOTE
The settings that are displayed differ for each device. When the device supports acquisition of configuration information, if you use the [Select Printer] > [Printer Details] > [Update Printer Information] function, you can display the items corresponding to the functions of the device in the [Print Settings] screen. If the configuration information of the device cannot be acquired, all items will be displayed in the [Print Settings] screen.

NOTE

The settings that are displayed differ for each device.

When the device supports acquisition of configuration information, if you use the [Select Printer] > [Printer Details] > [Update Printer Information] function, you can display the items corresponding to the functions of the device in the [Print Settings] screen. If the configuration information of the device cannot be acquired, all items will be displayed in the [Print Settings] screen.