When a Paper Jam Occurs with Long Sheets

If a paper jam occurs with the POD Deck-D1 + POD Buffer Unit-A1, a screen with a list indicating the order to clear the jam appears on the touch panel display. Check the location of the paper jam, and follow the instructions on the screen and this manual to clear the paper jam. The screen is displayed repeatedly until the paper jam is cleared. If you press [Close], you can continue operations, such as setting modes or scanning originals, even if the jammed paper is not removed immediately.

Also, if a paper jam occurs with the external paper source, a message prompting you to check the external paper source or a paper empty indication appears. (External Paper Source Errors)


When removing jammed paper, take care not to cut your hands with the edge of paper. If you cannot remove the paper from the machine, contact your local service representative. When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing. If they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner, and make it impossible to remove the toner stains. When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering. The toner may get into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician. The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings. Doing so may result in burns. The lifter inside the paper decks rises and descends automatically. When clearing paper jams inside the paper decks, be careful not to get your fingers caught. After clearing all paper jams, remove your hands from the machine immediately. Failure to do so may result in getting your hands or clothing caught in the feed rollers, which could result in personal injury.

When removing jammed paper, take care not to cut your hands with the edge of paper. If you cannot remove the paper from the machine, contact your local service representative.

When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing. If they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner, and make it impossible to remove the toner stains.

When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering. The toner may get into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings. Doing so may result in burns.

The lifter inside the paper decks rises and descends automatically. When clearing paper jams inside the paper decks, be careful not to get your fingers caught.

After clearing all paper jams, remove your hands from the machine immediately. Failure to do so may result in getting your hands or clothing caught in the feed rollers, which could result in personal injury.


Some areas that are shown to have paper jams may not actually have paper jams. However, always check all locations indicated on the screen in the order that is given. Unless explicitly specified in the instructions, do not pull out any unit before clearing the paper jam. Doing so may cause the paper to tear and leave pieces of paper inside the machine.