Troubleshooting
If a problem occurs while you are using the machine, check this chapter before contacting your local authorized Canon dealer.
What kind of problem do you have?
If the Machine Does Not Operate
Cannot Print
Problems with Printing Results
Problems with Faxes
Problems with Scanning
Problems with the Network
A Message or a Number Starting with "#" (an Error Code) Is Displayed
Problems with Security
Problems with MEAP
Other Problems
When a paper jam/staple jam occurs
Clearing Paper Jams
Clearing Staple Jams (Optional)
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Troubleshooting
69KS-0KU