Restrictions
When installing to a USB device, a device that is recognized as a location that guarantees startup, such as a local disk, can be specified. However, the operation is not supported.
The installation may not be able to be performed correctly if a folder in which another application is installed or the System folder of Windows is specified as the folder to install to. Support is not provided for the operations in this case.
The operations and display when another user logs in and starts an application that affects the processing of the Desktop installer are not guaranteed.
The check for whether Windows Update is running is only performed when the installer is started. If Windows Update is detected to be running when the Desktop installer is started, the installer process is paused.
Support is not provided for operations or behavior when Windows Update is executed after the installer is started.
The Desktop installer creates a restore point for the Windows operating system environment before performing an installation or uninstallation process, but even if the system restore is executed, the system will not return to the state before the installation or uninstallation process was performed. Support is not provided for system restores using a created restore point. Even if creation of a restore point fails due to insufficient disk space, etc., the installation or uninstallation process continues.
The process may be canceled due to other software running, such as a confirmation message for a Windows function. Perform the process after exiting the other software.
Desktop cannot be installed in a computer in which the following software is installed. When installing Desktop, uninstall the following software.
Canon Output Manager Service
NetSpot Job Monitor
If you want to use another language version of Desktop, uninstall the Desktop that is currently being used, and install the language version of Desktop that you want to use.
If there is a function for installing multiple display languages, you can add a language from "Modifying Desktop".
If you perform an installation as a local user and then start Desktop as a domain user, the clock of the domain controller is applied to the clock of the computer for environment migration. This type of clock setting change is recognized as an error. Therefore, to use Desktop as a domain user, it is necessary to log in and install it as a domain user. To install it as a domain user, confirm that the clock of the domain controller matches the clock of the computer. Since the time is recorded during the initial installation, this problem cannot be resolved by reinstalling. If this kind of error occurs, contact your local authorized Canon dealer.